{
  "id": "evt_hc_7d2e9b1c4a6f8e0d3b5c7a9e",
  "object": "event",
  "created_at": "2023-11-07T05:31:56Z",
  "data": {
    "id": "hcall_7d2e9b1c4a6f8e0d3b5c7a9e",
    "object": "human_call",
    "status_reason": "<string>",
    "counsellor": {
      "id": "<string>",
      "name": "<string>",
      "email": "<string>"
    },
    "phone_number": "<string>",
    "contact": {
      "name": "<string>",
      "email": "[email protected]",
      "external_id": "<string>"
    },
    "crm_lead_linked": true,
    "metadata": {},
    "analyze": true,
    "created_at": "2023-11-07T05:31:56Z",
    "dialed_at": "2023-11-07T05:31:56Z",
    "answered_at": "2023-11-07T05:31:56Z",
    "ended_at": "2023-11-07T05:31:56Z",
    "duration_seconds": 123,
    "recording_url": "<string>",
    "recording_expires_at": "2023-11-07T05:31:56Z",
    "disposition": {
      "key": "INTERESTED",
      "label": "<string>",
      "notes": "<string>",
      "set_at": "2023-11-07T05:31:56Z"
    },
    "analysis": {
      "reason": "<string>",
      "summary": "<string>",
      "short_update": "<string>",
      "call_type": "<string>",
      "inferred_goal": "<string>",
      "outcome": "<string>",
      "sentiment": "<string>",
      "conversion_likelihood": "<string>",
      "counsellor_rating": 123,
      "outcome_rating": 123,
      "language": "<string>",
      "credits": 123,
      "completed_at": "2023-11-07T05:31:56Z"
    },
    "cost": {
      "credits": 123,
      "billed": true,
      "note": "billed_by_provider"
    },
    "idempotent_replay": true
  }
}