- Speed-to-lead. Your CRM or website form calls a new lead within seconds of the enquiry.
- Reminders and confirmations. Your booking system calls before an appointment, a class or a payment date.
- Re-engagement. A nightly job calls the contacts who went quiet, in one batch.
- Feedback. Your support tool calls a customer after a ticket closes and records what they said.
How it works
- You start a call with the agent to use, the phone number, the contact’s name and any details the agent should mention (
variables). - Telleo queues it and dials as soon as one of your lines is free and within your calling hours.
- When the call is over, Telleo posts the outcome to your webhook: disposition, summary, answers to the agent’s questions, interest score, callback request, transcript and recording link.
GET /v1/calls/{id} always returns the latest state.
What you need
An agent
Created in the dashboard under Settings → AI calling. It holds the voice, language, script and the questions to ask.
An API key
Created by an admin in Settings → AI calling → API & webhooks. It stays on your server.
A webhook endpoint
An HTTPS URL on your side that receives call results. Optional, but recommended.
Calling credits
Calls are billed per connected minute at your plan’s rate. Test calls are free.
Next steps
Quickstart
Place your first call in five minutes.
Connect your CRM
The pattern most integrations follow.
API reference
Every endpoint and field.